All purchases within the Continental 48 States are shipped FREE of charge, via UPS Ground. Standard shipping rates apply to shipments to Alaska, Hawaii, Canada and other international locations.
We are committed to 100% customer satisfaction, and the vast majority of our customers are more than pleased with Bio Green Clean’s results. We do have a money-back guarantee, for those rare occasions when customers are not satisfied. Please include the original packing slip in order to receive a refund, as well as a note explaining your dissatisfaction. Returns sent more than 30 days after purchase will not be accepted. Refunds will not include any shipping costs. Returned items that are intended for a refund must contain a reasonable amount of product (at least 3/4 full), which will be determined when the returned product is inspected. Refunds will not be provided for containers that do not meet this requirement. Please send items to:
Bio Green Clean
4628 Cascade Rd
Lake Placid, NY 12946